Customer reviews

What Our Customers SayAbout Trace Electrical Ltd

Verified reviews from homeowners and contractors across Essex and East London, covering full rewires, fault finding and installation work, scored 9.88 out of 10 on average.

NICEIC Approved Contractor · £5m Public Liability

9.88/10

Average verified review score

4

Verified reviews published

100%

Reviews recommending Trace Electrical

22 years

Experience behind every job scored

In their words

Verified reviews from Essex and East London customers

Each review below is tied to a specific job and postcode area. Scores are shown exactly as the customer left them.

10/10

Excellent communication, very responsive. Ben and his colleague came to assess the job and provided an immediate quote. They were able to do the work then and there. They were very tidy and the work is done to a very good standard. The team were very helpful and polite and I would absolutely recommend. The price was also extremely reasonable compared to other quotes.

Fitting an external plug

Verified customer · E4 · June 2022

10/10

Ben and his team are brilliant. We have worked with them for many years and he is a go-to contractor for us on electrical works, both commercially and residentially. Never a problem with his work, follows H&S, tidy, polite and a great team player.

Full house project rewire

Verified customer · EC2A · January 2022

9.5/10

Competitive rates. Very approachable and easy to work with, helped with design ideas and foreseeing potential problems before they arose. High quality work and a team who found solutions when problems arose during the works phase. Always had a clean and tidy workspace. Always punctual and stayed later to get elements of work done when required. Finished on programme and within budget.

House rewire

Verified customer · IG5 · January 2022

10/10

Ben and his team got in touch promptly after being contacted and arranged their visit. Arrived on time and dealt with the issue very promptly and professionally. Highly recommended!

Fixing a faulty light switch

Verified customer · E17 · January 2022

What comes up most

The same four things, review after review

  • Responsive communication, quotes given at the visit where the job allows it
  • Clean and tidy working, with the site left in order at the end of the day
  • Competitive pricing against other quotes for the same specification
  • Finishing on programme and within budget, including on full rewires

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